I’ve been drinking PG tips tea since the 70s when I used to live in England. I steep the bag in boiled water for 3-5 minutes, usually 5 minutes because I like strong tea. The taste is robust and smooth and the size of the bag is perfect for one serving. Caffeine content is less than coffee, I use about 6-10 tea bags during the day, doesn’t make me jittery or hyper. It can be used to make iced tea but I’d rather use some other cheaper brand. It has no artificial flavor or additives. Once I opened the box I put the box in a plastic bag then seal the bag to keep dust off and keep the tea bags fresh then store it in a cool dry place. I always order 240-count box (pack of 2), still taste fresh several months later. Good value for money.