I'm accustomed to stronger oolong tea. This is on the lighter side as far as caffeine. Exceptional customer service and support.This is definitely enjoyable enough to use up, but I was expecting more flavor from a fermented green tea. It tasted pretty much like the regular green tea I get from a big name in individually packaged tea bags.I steeped the maximum 5 minutes as directed on the label and pressed hard on the bag before removing (does not come with a string or tag, which I would prefer) the bag.I liked the foil lined zip top paper bag they come in. It should keep the tea fresh.I love good strong Oolong tea. This was oolong tea but on the milder side. It was flavorful but lighter than a normal cup would be, even after letting it steep for a good while. The caffeine is also on the lighter side. The tea is good and perfect for anyone who likes mild tea flavor.After pouring boiling water into a mug, I drained the mug first before putting the tea bag in. Hot water was poured into the mug. Usually, Oolong Tea has a darker color, this brand is almost golden in color.The initial taste was a little bland but the after-taste was pleasant. It feels smooth on my tongue and the flavor gives a long aftertaste. It’s refreshing and I think would be perfect iced. I also tasted a very light sweet yet toasty taste that lingers in my mouth, but there’s no thick mouthful.The single packaging is nice to take along with me on trips, although I it would be better if each sachet were individually foil wrapped.These organic oolong tea bags don't have a string attached, so for those of you who use the string to remove your tea bag, you'll need a spoon instead.These tea bags are easy to use and make a pleasant, mild oolong tea that had a faint milky taste, even though I didn't add anything to my mug. It was a nice cup of tea, with no real bitterness or aftertaste. I didn't notice an excess of caffeine, though I think it had much less of a kick than my usual black tea, but all in all, this was perfectly pleasant and inoffensive in every wayI like that this Oolong tea is organic and non-GMO. It’s mild, but I still like it. I add a little stevia to sweeten it up.This was a very nice tea. Light but flavorful, it brews up easily It makes a very pleasing cup of tea. Comes in a handy resealable bag.These stringless tea bags make for a nice, mild cup of Oolong tea. If you like it stronger then use two or more bags. I like it a little on the strong side so I used two bags and it turned out well.